ResponseTap, founded in 2008 and headquartered in the United Kingdom, offers Call Intelligence solutions that optimize marketing spend and enhance call center efficiency. The company's pioneering approach to advanced visitor-level call tracking has led to several industry firsts, including integration with Google Adwords and Google Analytics. In 2021, ResponseTap became part of Infinity, resulting in the enhancement of its product suite. This merger offers customers access to Infinity's innovations in call tracking and speech analytics, amplifying the capabilities available to clients. Notably, their last investment of £3.50M in Debt Financing was secured from Clydesdale Bank on 08 September 2017. By enabling marketers to connect the customer journey to phone calls and allowing call centers to seamlessly continue online interactions, ResponseTap's Call Intelligence empowers businesses to optimize campaigns and enrich the customer experience. With a focus on helping companies "Make every call count," ResponseTap's innovative solutions have garnered attention in the Gaming and SaaS industries.
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