Shiprocket vs Shipup
Shiprocket
India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Sellers
1721 employees · est. 2012 · New Delhi, India
Shipup
Transform your one-time customers into lifelong brand ambassadors thanks to your post-purchase experience
51 employees · est. 2016 · Paris, France
Shiprocket is the older company (2012 vs 2016); Shiprocket is the larger of the two.
Side-by-Side Comparison
| Metric | Shiprocket | Shipup |
|---|---|---|
| Founded | ||
| Founded | 2012 older | 2016 |
| Headquarters | ||
| Headquarters | New Delhi, India | Paris, France |
| Employees | ||
| Employees | 1721 larger | 51 |
| Industry | ||
| Industry | Advertising, E-Commerce | Advertising, E-Commerce, Retail |
| Funding Stage | ||
| Funding Stage | Venture round | Series A |
| Total Funding | ||
| Total Funding | $276.65M | $7.29M |
| Funding Rounds | ||
| Funding Rounds | 5 | 4 |
| Services | ||
| Services | Automated Shipping Solutions, Fulfillment and Warehousing, Cross-Border Trade Solutions, AI-Powered Marketing Tools, Financial Services for Business Growth | E-commerce delivery management, Customer engagement solutions, Logistics optimization, Order tracking and communication, Return management solutions |
| Target Customers | ||
| Target Customers | SMB Online Retailers, D2C Brands, Social Sellers, Large Online & Offline Businesses, Entrepreneurs on Social Media Platforms | E-commerce brands, Online retailers, Logistics companies, Customer support teams |
| Taxonomy | ||
| Taxonomy | Customer Experience PlatformDirect CommerceECommerce EnablementLogistics Data PlatformMulti-carrier APIInternational Shipping +9 | Post-purchase ExperienceE-commerce Tracking SoftwareCustomer ExperienceDelivery ExperienceOperational OptimizationReturns Management |
| Website | ||
| Website | 360.shiprocket.in | shipup.co |
About Shiprocket
Shiprocket, launched in 2017, has solidified its position as India's #1 Customer Experience Platform For Direct Commerce, empowering over 2.5 Lakh eCommerce sellers. The company is pioneering a comprehensive eCommerce enablement platform aimed at providing digital retailers an end-to-end solution co...
About Shipup
Shipup is a Paris-based startup that specializes in enhancing the post-purchase experience for online retailers worldwide. Their mission is to transform one-time customers into lifelong brand ambassadors by delivering consistent and proactive communication beyond the point of purchase, including del...
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Compiled from the BounceWatch company index. We last looked at Shiprocket on 30 Apr 2026, and Shipup on 25 Mar 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
