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Shipup logo — Transform your one-time customers into lifelong brand ambass...

Shipup

Transform your one-time customers into lifelong brand ambassadors thanks to your post-purchase experience.

Founded 2016 France France 51 employees Series A Total: $7.29M Advertising, E-Commerce +1

General Information

Company Name Shipup
Founded Year 2016
Location France France
Employees 51
Industries Advertising, E-Commerce, Retail
Funding Stage Series A
Social

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About Shipup

Shipup is a Paris-based startup that specializes in enhancing the post-purchase experience for online retailers worldwide. Their mission is to transform one-time customers into lifelong brand ambassadors by delivering consistent and proactive communication beyond the point of purchase, including delivery and returns. Shipup's approach is data-driven, aimed at empowering e-tailers to strengthen their brand image, drive repeat purchases, and reduce support costs. The startup boasts an impressive client portfolio, with over 500 brands, including well-known names such as L’Occitane, Specsavers, Withings, and Printemps Retail. Shipup's influence stretches across 235 countries, working with more than 100 carriers globally. Notably, the company received a significant €6.00M Series A investment on 03 June 2020 from Bpifrance, Elaia, and Romain Peugeot. Shipup's affiliation with the Global Blue group provides a strong backing, leveraging the parent company's expertise to further its impact in the industry. The impressive client base and the recent substantial investment highlight Shipup's potential for growth and continued success in the advertising, e-commerce, and retail sectors. For more information, please visit www.globalblue.com.

Business keywords: Post-purchase experience, E-commerce tracking software, Customer experience, Delivery experience, Operational optimization, Returns management

Services & Products

E-commerce delivery management
Customer engagement solutions
Logistics optimization
Order tracking and communication
Return management solutions

Target Customers

E-commerce brands Online retailers Logistics companies Customer support teams

Funding Rounds & Investors (4)

View All
Funding Stage Amount Investors Lead Investors Date
Series A €6.00M 3
Bpifrance Elaia
Bpifrance, Elaia +1
03 Jun 2020
Seed Round €1.20M 2
Kima Ventures
Kima Ventures, Romain Peugeot
26 Jun 2018
Pre Seed Round €90.00K 1
WILCO
WILCO
14 Apr 2017
Non Equity Assistance Undisclosed 1
NUMA
NUMA
01 May 2016

Shipup Alternatives & Competitors

View All Alternatives
Shipup vs
Shiprocket
Shiprocket India

India's #1 Customer Experience Platform For Direct Commerce Empowering over 2.5 Lakh eCommerce Selle...

Venture round
1721 employees
Advertising, E-Commerce
Compare Shipup vs Shiprocket
Shipup vs
Carryr
Carryr United Kingdom

The next-gen delivery experience for e-commerce brands – a clean & immediate 90-min delivery or sche...

Non Equity Assistance
2-10 employees
API, E-Commerce
Compare Shipup vs Carryr
Shipup vs
Primis CX
Primis CX United Kingdom

A robust Customer Experience Platform built to automate cross-border compliance and unify the global...

Seed
5 employees
E-Commerce, Logistics
Compare Shipup vs Primis CX
View all alternatives

FAQ About Shipup

Transform your one-time customers into lifelong brand ambassadors thanks to your post-purchase experience.
Shipup was founded in 2016.
Shipup is headquartered in France.
Shipup operates in Advertising, E-Commerce and Retail. Its work centres on Post-purchase experience, E-commerce tracking software, Customer experience and Delivery experience. Its customers include E-commerce brands, Online retailers and Logistics companies.
Shipup has approximately 51 employees.
Shipup has completed 4 funding rounds, raising a total of $7.29M. The latest funding stage is Series A.
Shipup offers: E-commerce delivery management, Customer engagement solutions, Logistics optimization, Order tracking and communication, Return management solutions.
Top alternatives and competitors to Shipup include Shiprocket, Carryr, Primis CX, Freeing Returns, yayloh. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Shipup and Shiprocket are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Shipup, https://www.bouncewatch.com/company/shipup, updated 25 March 2025. When citing, please name BounceWatch and link this page.

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