VOCALLS

VOCALLS is an enterprise conversational AI platform founded in 2017 in the Czech Republic, with a focus on providing effective, easy-to-use AI automation for elevated CX. The company's slogan, "Effective, easy-to-use AI automation for elevated CX," encapsulates their mission to automate any customer interaction. The platform aims to streamline both online and offline customer interactions, ultimately delivering a more efficient and seamless customer experience while also saving money and increasing revenue. VOCALLS' AI solutions are engineered to manage inbound and outbound repetitive customer interactions, allowing agents to concentrate on more complex tasks. The AI capabilities span voice, chat, and email, enabling rapid processing of customer queries around the clock. Notable components of VOCALLS' offering include Voicebot for increased outbound and inbound calling, Chatbot for enhanced customer engagement, Emailbot to optimize email management, and LiveTranslate for real-time translation to assist every customer. The company works closely with clients to tailor solutions to their specific needs and current tech stack, encompassing IVR, CRMs, telephony, and CCaaS. The latest milestone for VOCALLS is a $850.00K Seed Round investment received from V-Sharp Venture Studio on November 14, 2022. This investment reflects confidence in the company's potential and underscores its commitment to ongoing innovation and support for optimal performance.