Spark Technology Group Inc

Spark Technology Group Inc is a leading cloud-based contact center solution provider that has been at the forefront of the industry since its foundation in 2002. The company offers hosted IVR and integration services, and in 2009, established Spark TG Info Pvt. Ltd. as one of the first cloud telephony platform providers in India. With over 22 years of experience in IVR development, the Spark TG team prides itself on delivering excellent user experiences and has the capability to handle over a million calls a day. One of the key differentiators for Spark Technology Group Inc is its Generic Integration Framework, which allows IVR systems to seamlessly communicate with most legacy systems over any communication and messaging protocol. The company's core service areas include custom advanced inbound/outbound IVR, contact center solutions, natural language understanding, voice-enabling a website, content management systems, data transformation, and legacy system integration. Headquartered in the United States, Spark Technology Group Inc has positioned itself as a leader in the information technology and messaging industries by consistently delivering innovative solutions. Although specific details regarding its last investment and investors are currently unavailable, the company's track record of pioneering cloud-based contact center solutions makes it an intriguing prospect for potential venture capital investment.