drumbi is a five-year-old company based in Irvine, CA, that has redefined the customer experience with its omni-channel customer experience platform. The platform, purposely created to deliver a delightful customer experience, integrates with existing solutions and enhances service levels, including first call resolution and average call time. It proactively engages customers across all modalities, effectively turning contact centers into engagement centers. The company, founded in 2010, operates in the Enterprise Software, Mobile, and Social Media industries.
The last investment of $500.00K was secured in a Seed Round investment on 10 August 2011, with participation from 500 Startups, K5 Ventures, and Citrix Startup Accelerator.
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