MiaRec

MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. The platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and drive digital transformation. With MiaRec, contact centers gain full visibility into their performance and can transform inaccessible call center data into valuable customer insights, all while ensuring compliance. Founded in 2013, the Silicon Valley-based company serves more than 500 healthcare organizations, insurance firms, retail companies, financial services institutions, and other customer-first companies worldwide. MiaRec operates in the AI, Messaging and Telecommunications, and SaaS industries, aiming to revolutionize the way contact centers operate and interact with customers. As a potential investment opportunity, MiaRec's focus on enhancing customer experience and driving digital transformation aligns with the current market demand for efficient and streamlined contact center operations. While specific details regarding the latest investment and investors are not yet available, MiaRec's commitment to leveraging advanced technology to benefit a diverse range of industries positions it as a promising candidate for venture capital consideration in the evolving landscape of customer-centric solutions. More information about MiaRec can be found at www.miarec.com.