Experia | اكسبيريا
Customer Engagement Platform utilizing digital and social networks to make positive customer experience.
Customer Engagement Platform utilizing digital and social networks to make positive customer experience.
Experia is a cloud-based customer engagement platform that leverages digital and social networks to enhance positive customer experiences. The platform offers organizations a convenient way to manage communication with clients through various channels, including social media, WhatsApp Business, email, webchat, and API. Clients can use Experia to share files, documents, locations, photos, or videos, making it easier for organizations to address inquiries, complaints, feedback, and service requests. Founded in 2019, Experia aims to increase customer engagement and satisfaction, improve sales conversion rates, decrease call center costs, and measure CSAT, FCR, and NPS. With a focus on IT, Information Technology, SaaS, and Marketing, Experia is poised to make a significant impact in the customer care platform space. Currently, there is no available information on the latest investment and investors for Experia.
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