SmartMessage

SmartMessage is an all-in-one customer experience and marketing platform aimed at engaging target audiences. Founded in 2005 and headquartered in Turkey, the company offers an omni-channel marketing solution enabling efficient and cost-effective relationship marketing. It facilitates communication through various channels such as e-mail, SMS, MMS, Social Media, Push Notifications, Whatsapp, and Text to Speech, providing a "boutique solution" with easy integration and centralized campaign management. SmartMessage's integration with CRM systems enables tracking of customer interactions, salesforce automation, lead and campaign management, service requests, complaints management, contact center automation, and social media integration, thus fostering a customer-oriented structure within organizations. The company secured a Series B investment on 16 April 2019 from 212, Endeavor Catalyst, and Ak Asset Management, indicating confidence from reputed investors in its potential within the Advertising, E-Commerce, and Marketing industries.