Cognigy

We are revolutionizing the customer service industry, creating AI Agents for Your Contact Center

General Information
Company Name
Cognigy
Founded Year
2016
Location (Offices)
Dusseldorf, Germany +6
Founders / Decision Makers
Number of Employees
237
Industries
AI, Automation, IT +4
Funding Stage
Series C
Social Media

Cognigy - Company Profile

Cognigy is revolutionizing the customer service industry by creating AI Agents for Contact Centers. The company's award-winning Cognigy.AI platform empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. With solutions like Voice AI Agents, Digital Chat AI Agents, and Agent Copilot, Cognigy.AI delivers next-gen customer service. Over 1000 brands worldwide trust Cognigy and its vast partner network, with an impressive customer portfolio including Bosch, Nestlé, DHL, Lufthansa Group, Mercedes-Benz, and Toyota. The company, founded in 2016 and based in Germany, recently secured a $100.00M Series C investment from Insight Partners, DN Capital, Deutsche Telekom Capital Partners, Euazeo at 11 June 2024. For more information and to book a demo, visit www.cognigy.com. Furthermore, Cognigy is actively hiring and provides insights through its blog and customer success stories.

Taxonomy: Conversational AI, Contact Center Automation, Enterprise Software, AI Agents, Digital Chat, Voice AI, Multi-lingual Support, Omnichannel Communication, NLP, Process Automation, Agent Assist

Funding Rounds & Investors of Cognigy (8)

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Funding Stage Amount No. Investors Investors Date
Series C $100.00M 4 11 Jun 2024
Series B $15.00M 1 17 Feb 2022
Series B €36.00M 7 01 Jun 2021
Venture Round Unknown 1 27 Jan 2021
Series A €2.00M 1 16 Oct 2020

View All 8 Funding Rounds

Latest News of Cognigy

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No recent news or press coverage available for Cognigy.

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