Cognigy is revolutionizing the customer service industry by creating AI Agents for Contact Centers. The company's award-winning Cognigy.AI platform empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. With solutions like Voice AI Agents, Digital Chat AI Agents, and Agent Copilot, Cognigy.AI delivers next-gen customer service. Over 1000 brands worldwide trust Cognigy and its vast partner network, with an impressive customer portfolio including Bosch, Nestlé, DHL, Lufthansa Group, Mercedes-Benz, and Toyota. The company, founded in 2016 and based in Germany, recently secured a $100.00M Series C investment from Insight Partners, DN Capital, Deutsche Telekom Capital Partners, Euazeo at 11 June 2024. For more information and to book a demo, visit www.cognigy.com. Furthermore, Cognigy is actively hiring and provides insights through its blog and customer success stories.
Funding Stage | Amount | No. Investors | Investors | Date |
---|---|---|---|---|
Series C | $100.00M | 4 | 11 Jun 2024 | |
Series B | $15.00M | 1 | 17 Feb 2022 | |
Series B | €36.00M | 7 | 01 Jun 2021 | |
Venture Round | Unknown | 1 | 27 Jan 2021 | |
Series A | €2.00M | 1 | 16 Oct 2020 |
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