Chattermill

The Customer Experience Intelligence platform built to surface precise customer insights you can trust.

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General Information
Company Name
Chattermill
Founded Year
2015
Location (Offices)
London, United Kingdom +1
Founders / Decision Makers
Mikhail Dubov - Founder & CEO Dmitry Isupov - Co-Founder Andrew Ivanov - VP of Engineering Aji Ghose - VP, Data & Research Luke Moore - Chief Revenue Officer (CRO) Fraser Hopper - Head of Operations Nikki Phillips - Vice President of People
Number of Employees
77
Industries
AI, Analytics, Enterprise Software +1
Funding Stage
Series B
Social Media

Chattermill - Company Profile

Chattermill is an AI-powered Customer Experience Intelligence platform that aims to provide companies with precise customer insights. The platform enables companies to gather and analyze granular customer feedback from various sources such as surveys, reviews, support tickets, and social media. By unifying customer feedback, customer support, and product feedback, Chattermill uses deep learning artificial intelligence (AI) to deliver actionable insights at scale. The company, founded in 2015 and headquartered in London, UK, has gained significant traction, with leading brands including Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M leveraging its platform to enhance customer experiences and drive business growth. The latest milestone for Chattermill is marked by a significant $26.00M Series B investment on 05 December 2022. The investment round was led by prominent investors including Blossom Street Ventures, Beringea, DN Capital, Ventech Capital, Runa Capital, b2venture, and Silicon Valley Bank. This substantial investment underscores the confidence of investors in the potential of Chattermill and its vision to revolutionize customer experience intelligence utilizing AI, analytics, and machine learning technologies.

Taxonomy: Customer Experience Intelligence, Customer Feedback Analytics, Text Analytics, Natural Language Processing, Customer Intelligence, Customer Analytics, Voice of Customer, Deep Learning, Feedback Analysis, Net Promoter Score, Text Analysis

Funding Rounds & Investors of Chattermill (4)

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Funding Stage Amount No. Investors Investors Date
Series B $26.00M 7
Blossom Street Ventures, investor in Chattermill's Series B round Beringea, investor in Chattermill's Series B round DN Capital, investor in Chattermill's Series B round Ventech Capital, investor in Chattermill's Series B round Runa Capital, investor in Chattermill's Series B round b2venture, investor in Chattermill's Series B round
Silicon Valley Bank 		05 Dec 2022
Series A $8.00M 3
Entrepreneur First, investor in Chattermill's Series A round b2venture, investor in Chattermill's Series A round
Nilan Peiris 		24 Feb 2020
Seed Round £600.00K - 07 Dec 2017
Pre Seed Round £10.00K - 01 Jun 2015

Latest News of Chattermill

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