Idiomatic, Inc.

Idiomatic, Inc. is an analytics startup headquartered in the United States that offers a comprehensive Voice of Customer (VOC) solution. Recently, the company raised a $4.00M Seed Round investment on 25 May 2022 from notable investors such as Freestyle Capital, Gaingels, Hyphen Capital, Xoogler, Gert Lanckriet, and Scott Belsky. Idiomatic's platform aims to automate the process of turning customer feedback into valuable insights for businesses. It aggregates feedback from various sources, automatically classifies and prioritizes it, and then summarizes and communicates the insights to the relevant stakeholders. The platform addresses a common challenge with existing feedback analytics software, which often relies on general language models or natural language processing. The company's unique approach involves building a tailored taxonomy for each client's business, enabling them to gain specific granular insights without the need for extensive manual analysis. This customization allows businesses to understand their customers and their feedback more comprehensively. Idiomatic's client roster includes renowned companies such as Pinterest, Instacart, and HubSpot, indicating its potential to cater to diverse industry needs. With its recent investment injection, the company is poised to further develop its innovative VOC platform and expand its market reach within the analytics industry.