Lumoa
Lumoa uses AI to help mid- and large-sized companies analyze customer feedback and improve their customer experience.
Lumoa uses AI to help mid- and large-sized companies analyze customer feedback and improve their customer experience.
Lumoa, an AI-powered platform aimed at mid- and large-sized companies, focuses on analyzing customer feedback to enhance the overall customer experience.
Founded in 2016 and headquartered in Finland, Lumoa's online service offers a solution to enterprises struggling with the inefficiency and costliness of traditional text analytics methods when managing extensive customer feedback. With the capability to process feedback in over 60 languages, Lumoa's AI-driven approach rapidly provides actionable insights, allowing businesses to direct their efforts into improving their offerings rather than getting lost in data analysis. This unique value proposition makes Lumoa an attractive prospect for venture capitalists seeking to invest in innovative solutions for customer experience management.
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