Centrical vs Sharpen
Centrical
We believe the frontline employee experience has the power to transform your business
118 employees · est. 2013 · New York, United States
Sharpen
The contact center platform engineered to sharpen every connection
114 employees · est. 2011 · Indianapolis, United States
Sharpen is the older company (2013 vs 2011).
Side-by-Side Comparison
| Metric | Centrical | Sharpen |
|---|---|---|
| Founded | ||
| Founded | 2013 | 2011 older |
| Headquarters | ||
| Headquarters | New York, United States | Indianapolis, United States |
| Employees | ||
| Employees | 118 | 114 |
| Industry | ||
| Industry | Enterprise Software, Messaging and Telecommunications, SaaS | Cloud Infrastructure, Enterprise Software, SaaS |
| Funding Stage | ||
| Funding Stage | Series C | Convertible Note |
| Total Funding | ||
| Total Funding | $66.00M | $47.70M |
| Funding Rounds | ||
| Funding Rounds | 5 | 9 |
| Services | ||
| Services | AI Coaching, Microlearning, Gamification, AI-Guided Performance Management, AI-Powered Digital Coaching, Dynamic Quality Evaluations, Employee Performance Experience Platform | Not tracked yet |
| Target Customers | ||
| Target Customers | Enterprises, Frontline Teams, Contact Centers, Sales Teams, Learning and Development Departments, Technology Teams, Financial Services Providers, BPOs | Not tracked yet |
| Taxonomy | ||
| Taxonomy | AI Performance Experience PlatformWorkforce Engagement ManagementEmployee ExperiencePerformance ManagementEmployee EngagementGamification +7 | Contact Center SoftwareCloud CommunicationsCloud Contact CenterCall Center SoftwareCustomer Experience ManagementSales Enablement Software +7 |
| Website | ||
| Website | centrical.com | sharpencx.com |
About Centrical
Centrical, an AI Performance Experience Platform, is at the forefront of transforming frontline employee experiences into tangible business outcomes. With a focus on enhancing customer experiences for top-tier brands, Centrical leverages its platform to create highly engaged and productive teams. By...
About Sharpen
Sharpen is an Enterprise Software and SaaS company, founded in 2011 and headquartered in the United States. The company's slogan, "The contact center platform engineered to sharpen every connection," reflects its commitment to enhancing performance and productivity. Sharpen's contact center platform...
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Compiled from the BounceWatch company index. We last looked at Centrical on 4 Aug 2025, and Sharpen on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
