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SingleComm logo — Your Contact Center. Reimagined.

SingleComm

Your Contact Center. Reimagined.

Founded 2014 United States Richmond, United States 28 employees Seed Enterprise Software, Information Technology +2

General Information

Company Name SingleComm
Founded Year 2014
Location United States Richmond, United States
Employees 28
Industries Enterprise Software, Information Technology, Messaging +1
Funding Stage Seed
Social

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About SingleComm

SingleComm is a United States based startup that offers a transformative approach to customer communication with their slogan "Your Contact Center. Reimagined." Founded in 2014, they have positioned themselves as a game-changer in the Enterprise Software, Information Technology, and Messaging industries. The company prides itself on providing a complete, cloud-native, OmniChannel experience that is dynamic and forward-thinking. SingleComm's platform is designed to be highly customizable and agile, ensuring that it can adapt to the unique needs of any business. One of their standout features is their best-in-class support team, guaranteeing a human response within 5 minutes. SingleComm's solution includes omnichannel ACD, workforce management tools, customized agent workflows, enriched analytics, and more. Their WebRTC platform stands out for cutting agent training time in half while delivering more one-call resolutions. They secured a Seed Round investment on 21 March 2017, with Loeb.nyc as the investor, backing their mission to revolutionize customer communication. In summary, SingleComm's innovative approach and focus on efficiency in customer communication make it a promising investment opportunity with the potential to disrupt the customer contact center industry.

Business keywords: Contact Center, Omnichannel ACD, Workforce Management Tools, Agent Workflows, Enriched Analytics, Cloud-Native, WebRTC Platform, Visual IVR, Dynamic Scripting, Virtual ACD, AWS, Unified Analytics, Chat & SMS, Omnichannel

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round Undisclosed 1
Loeb.nyc
Loeb.nyc
21 Mar 2017

SingleComm Alternatives & Competitors

View All Alternatives
SingleComm vs
Aspect Software
Aspect Software United States

Aspect is building workforce technology with the human experience in mind.

Private Equity
995 employees
Enterprise Software, Messaging and Telecommunications
Compare SingleComm vs Aspect Software
SingleComm vs
Sharpen
Sharpen United States

The contact center platform engineered to sharpen every connection

Convertible Note
114 employees
Cloud Infrastructure, Enterprise Software
Compare SingleComm vs Sharpen
SingleComm vs
Nextiva
Nextiva United States

Build Amazing customer experiences

Growth
1481 employees
Enterprise Software, Messaging and Telecommunications
View all alternatives

FAQ About SingleComm

Your Contact Center. Reimagined.
SingleComm was founded in 2014.
SingleComm is headquartered in Richmond, United States.
SingleComm operates in Enterprise Software, Information Technology, Messaging and Telecom. Its work centres on Contact Center, Omnichannel ACD, Workforce Management Tools and Agent Workflows.
SingleComm has approximately 28 employees.
SingleComm has completed 1 funding round. The latest funding stage is Seed.
Top alternatives and competitors to SingleComm include Aspect Software, Sharpen, Nextiva, Callerdesk.io, 8x8. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
SingleComm and Aspect Software are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for SingleComm, https://www.bouncewatch.com/company/singlecomm, updated 28 November 2024. When citing, please name BounceWatch and link this page.

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