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Help Lightning logo — We offer remote assistance software enabling company experts...

Help Lightning

We offer remote assistance software enabling company experts to work virtually side-by-side with anyone needing help.

Founded 2016 United States Birmingham, United States 29 employees Series A Total: $12.28M B2B, Food and Beverage +3

General Information

Company Name Help Lightning
Founded Year 2016
Location United States Birmingham, United States
Employees 29
Industries B2B, Food and Beverage, Mobile +2
Funding Stage Series A
Social

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About Help Lightning

Help Lightning is a B2B software as a service (SaaS) startup founded in 2009 and headquartered in the United States. The company offers remote assistance software that allows experts to work virtually side-by-side with anyone in need. This is achieved through next generation video collaboration services employing augmented reality features, such as the merging of two video streams and 3D annotation, to improve real-time communications for installing, inspecting, training, servicing, and repairing complex equipment and products. In May 2021, Help Lightning secured a $2.50M Series A investment from Tech Square Ventures and Larsen & Toubro. The investment is expected to fuel the company's growth and expansion as it continues to focus on providing immediate performance improvements for its customers, including increasing first-time fix rates, reducing truck rolls, expanding workforce capacity, and enhancing end customer satisfaction, ultimately boosting service revenue and margin. Overall, Help Lightning's innovative approach to remote assistance and its ability to deliver tangible performance enhancements make it an attractive investment opportunity in the evolving B2B and SaaS industries. These factors position the company well for potential future success and market leadership. For further information, interested parties can visit https:\/\/www.helplightning.com or download the application from the App Store or Google Play.

Business keywords: Remote assistance software, B2B SaaS, Video collaboration services, Augmented reality features, Cloud-based solution, 3D annotation, Equipment installation, Equipment inspection, Training services, Servicing and repair, Performance improvement, First-time fix rates, Service revenue enhancement, Customer satisfaction, Workforce capacity

Funding Rounds & Investors (6)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $2.50M 2
Tech Square Ventures
Tech Square Ventures, Larsen & Toubro
19 May 2021
Series A $8.00M 1
Resolve Growth Partners
Resolve Growth Partners
13 Aug 2020
Seed Round Undisclosed 1
Velocity Accelerator
Velocity Accelerator
07 May 2018
Venture Round $829.45K -
07 Sep 2016
Debt Financing $100.00K -
19 Sep 2013
Venture Round $850.00K -
17 Sep 2012

Help Lightning Alternatives & Competitors

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Help Lightning vs
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Help Lightning vs
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Help Lightning vs
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FAQ About Help Lightning

We offer remote assistance software enabling company experts to work virtually side-by-side with anyone needing help.
Help Lightning was founded in 2016.
Help Lightning is headquartered in Birmingham, United States.
Help Lightning operates in B2B, Food and Beverage, Mobile, SaaS and VR/AR. Its work centres on Remote assistance software, B2B SaaS, Video collaboration services and Augmented reality features.
Help Lightning has approximately 29 employees.
Help Lightning has completed 6 funding rounds, raising a total of $12.28M. The latest funding stage is Series A.
Top alternatives and competitors to Help Lightning include LeafLink, TurnKey Lender, Wellbees, Glocal SEO LLM + BPN Platform 2025 -- Gloc.al International Import Export Search Visibility, Prolance. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Help Lightning and LeafLink are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Help Lightning, https://www.bouncewatch.com/company/help-lightning, updated 24 October 2024. When citing, please name BounceWatch and link this page.

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