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CDC Software logo — We create the connected contact center.

CDC Software

We create the connected contact center.

Founded 2014 United States Bloomsburg, United States 15 employees Grant Total: $50.10M Analytics, Data Analytics +2

General Information

Company Name CDC Software
Founded Year 2014
Location United States Bloomsburg, United States
Employees 15
Industries Analytics, Data Analytics, Enterprise Software +1
Funding Stage Grant
Social

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About CDC Software

CDC Software is the leading provider of cloud-based integration solutions that empower companies to create real-time, events-based links between their telephony systems and their CRM and other mission-critical systems. With a focus on contact centers and out-of-the-box support for telephony systems from Cisco, Avaya, Asterisk, Broadsoft, Vonage Business and more, as well as top customer service tools like Zendesk and Freshdesk, the CDC solution delivers key information (CTI) – like caller name, location and history – to agents before they can even say hello. The results? Faster service calls, fewer follow-ups, happier customers, and increased profitability. Headquartered in Bloomsburg, Pennsylvania, CDC Software is transforming telephony to CRM integration for leading companies across all key segments including retail, entertainment, financial, utility, travel, and telecommunications industries since 2014. The company received a Seed Round investment on 01 June 2015 led by Ben Franklin Technology Partners of Northeastern Pennsylvania. CDC Software operates in the Enterprise Software industry and is based in the United States. With its innovative approach and success in enhancing customer service and operational efficiency, CDC Software presents a promising opportunity for investors looking to capitalize on the growing demand for advanced integration solutions in the enterprise sector.

Business keywords: cloud-based integration solutions, telephony systems, CRM integration, contact center technology, real-time communication, event-driven architecture, CTI integration, customer service tools, telephony to CRM, caller information, omnichannel customer service, telecommunications industry, data-driven customer experience, cloud-based telephony, customer experience enhancement

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Grant $100.00K 1
Ben Franklin Technology Partners of Northeastern Pennsylvania
Ben Franklin Technology Partners of Northeastern Pennsylvania
22 Jun 2020
Post IPO Debt $20.00M 1
Wells Fargo
01 Nov 2010
Post IPO Debt $30.00M 1
Wells Fargo
27 Apr 2010

CDC Software Alternatives & Competitors

View All Alternatives
CDC Software vs
Videsk
Videsk Chile

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Non Equity Assistance
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CDC Software vs
Confluent
Confluent United States

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CDC Software vs
Vivocha
Vivocha Italy

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FAQ About CDC Software

We create the connected contact center.
CDC Software was founded in 2014.
CDC Software is headquartered in Bloomsburg, United States.
CDC Software operates in Analytics, Data Analytics, Enterprise Software and CRM and Sales. Its work centres on cloud-based integration solutions, telephony systems, CRM integration and contact center technology.
CDC Software has approximately 15 employees.
CDC Software has completed 3 funding rounds, raising a total of $50.10M. The latest funding stage is Grant.
Top alternatives and competitors to CDC Software include Videsk, Confluent, Vivocha, Call Center Studio, Knowesis Pte Ltd. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
CDC Software and Videsk are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for CDC Software, https://www.bouncewatch.com/company/cdc-software, updated 28 November 2024. When citing, please name BounceWatch and link this page.

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