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Caplena Alternatives & Competitors

12 companies similar to Caplena — Gain deep insights from your CX & EX feedback, surveys, reviews, social, tickets...

Companies similar to Caplena

Fathom logo — alternative to Caplena

Fathom

Understand people in their own words. Text analytics for leaders who truly value customer,...

Kimola logo — alternative to Caplena

Kimola

The #1 SaaS platform for SMBs worldwide to analyze customer reviews with clients in 90+ co...

co:census logo — alternative to Caplena

co:census

Be community-informed.

LoopVOC logo — alternative to Caplena

LoopVOC

Voice of the Customer software and services to help B2B SaaS companies use feedback to mak...

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SurveyLab logo — alternative to Caplena

SurveyLab

Online survey tool & questionnaire software. Professional features. Easy to use.

GroupSolver logo — alternative to Caplena

GroupSolver

Staying curious and asking why since 2014 🧠 🏆

Dcipher Analytics logo — alternative to Caplena

Dcipher Analytics

Dcipher Analytics redefines the knowledge work through Generative Insight Automation

Kapiche logo — alternative to Caplena

Kapiche

Kapiche is a feedback analytics platform that delivers instant insights with zero set up o...

SURVEYSENSUM logo — alternative to Caplena

SURVEYSENSUM

AI Enabled Customer Feedback Platform that helps businesses gather, analyze, and take acti...

Relative Insight logo — alternative to Caplena

Relative Insight

With a background in protecting children online, our text analytics platform extracts busi...

Feedis logo — alternative to Caplena

Feedis

A real-time customer feedback solution for Product Managers, powered by AI

Calton logo — alternative to Caplena

Calton

Collect, respond to, manage and analyze Customer Reviews, Surveys and Feedback in one plac...

About Caplena

Caplena is a company based in Zurich, Switzerland, specializing in feedback intelligence for AI, analytics, information technology, marketing, and machine learning. It serves customer and employee experience teams, market research agencies, and organizations with significant customer feedback channels. Founded in 2017,...

Services

AI-driven Text Analysis, Feedback Analysis for CX and EX, Customizable Insight Dashboards, Flexible Data Integration, Insight Automation and Alerts

Target Customers

Customer Experience (CX) Teams, Employee Experience (EX) Teams, Market Research Agencies, Organizations with significant Customer Feedback Channels, Businesses looking for Survey Analysis

Business keywords

Feedback Intelligence, Natural Language Processing, Augmented Intelligence, Open-Ended Surveys, Text Analysis, Employee Experience, Survey Analysis, AI-Powered Analysis, Market Research, Software As A Service, Customer Feedback Analysis, Human-Level Accuracy, Agentic Workflows

Business Model

B2B, SaaS, Platform

Revenue Model

Subscription, Tiered Pricing, Usage Based

Frequently Asked Questions

Companies similar to Caplena include Fathom, Kimola, co:census, LoopVOC, SurveyLab. They work in AI and Analytics and share Caplena's focus on market research, natural language processing and text analysis.
Bounce Watch lists 12 companies that share Caplena's industries and are closest to it in business tags, services, target customers, business model and size.
Caplena is a company based in Zurich, Switzerland, specializing in feedback intelligence for AI, analytics, information technology, marketing, and machine learning. It serves customer and employee experience teams, market research agencies, and organizations with significant customer feedback channels. Founded in 2017,...

From the desk

Mapping a market? Start with a Rival Readout.

In 7 business days we read 10 rivals around Caplena: 90 days of dated moves, ranked by what matters to you, each with its source. Fully credited if you continue.

Compiled from the BounceWatch company index. We last looked at Caplena on 4 Oct 2026. The 12 companies listed here were last checked between 11 Sep 2024 and 29 Apr 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.

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