Caplena Alternatives & Competitors
12 companies similar to Caplena — Gain deep insights from your CX & EX feedback, surveys, reviews, social, tickets...
Companies similar to Caplena
Fathom
Understand people in their own words. Text analytics for leaders who truly value customer,...
Kimola
The #1 SaaS platform for SMBs worldwide to analyze customer reviews with clients in 90+ co...
co:census
Be community-informed.
LoopVOC
Voice of the Customer software and services to help B2B SaaS companies use feedback to mak...
Rival Readout
Competing with Caplena? We do this properly.
10 rivals, 90 days of dated moves, ranked by what matters and sourced, in 7 business days.
SurveyLab
Online survey tool & questionnaire software. Professional features. Easy to use.
GroupSolver
Staying curious and asking why since 2014 🧠 🏆
Dcipher Analytics
Dcipher Analytics redefines the knowledge work through Generative Insight Automation
Kapiche
Kapiche is a feedback analytics platform that delivers instant insights with zero set up o...
SURVEYSENSUM
AI Enabled Customer Feedback Platform that helps businesses gather, analyze, and take acti...
Relative Insight
With a background in protecting children online, our text analytics platform extracts busi...
Feedis
A real-time customer feedback solution for Product Managers, powered by AI
Calton
Collect, respond to, manage and analyze Customer Reviews, Surveys and Feedback in one plac...
About Caplena
Caplena is a company based in Zurich, Switzerland, specializing in feedback intelligence for AI, analytics, information technology, marketing, and machine learning. It serves customer and employee experience teams, market research agencies, and organizations with significant customer feedback channels. Founded in 2017,...
AI-driven Text Analysis, Feedback Analysis for CX and EX, Customizable Insight Dashboards, Flexible Data Integration, Insight Automation and Alerts
Customer Experience (CX) Teams, Employee Experience (EX) Teams, Market Research Agencies, Organizations with significant Customer Feedback Channels, Businesses looking for Survey Analysis
Feedback Intelligence, Natural Language Processing, Augmented Intelligence, Open-Ended Surveys, Text Analysis, Employee Experience, Survey Analysis, AI-Powered Analysis, Market Research, Software As A Service, Customer Feedback Analysis, Human-Level Accuracy, Agentic Workflows
B2B, SaaS, Platform
Subscription, Tiered Pricing, Usage Based
Frequently Asked Questions
From the desk
Mapping a market? Start with a Rival Readout.
In 7 business days we read 10 rivals around Caplena: 90 days of dated moves, ranked by what matters to you, each with its source. Fully credited if you continue.
Compiled from the BounceWatch company index. We last looked at Caplena on 4 Oct 2026. The 12 companies listed here were last checked between 11 Sep 2024 and 29 Apr 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.