Usersnap

Usersnap is an Austrian startup that has been making waves since its inception in 2013. The company's slogan - "A user feedback platform for companies to collect product insights and scale outstanding customer experiences" - encapsulates its core offering of providing a platform for businesses to gather and manage user feedback, ultimately paving the way for customer-led growth. Usersnap's features such as feedback widgets with screen capture, targeted micro surveys, intuitive dashboard and setup, as well as fostering community and conversations, have been integral in helping digital products increase feedback interactions and gather crucial insights on customer problems. The last investment in Usersnap, a grant investment at 01 January 2019, came from EASME - EU Executive Agency for SMEs, highlighting the interest and support garnered by the company. Usersnap's focus on design, enterprise software, internet, and SaaS industries positions it at the intersection of sectors with significant potential for growth and innovation. By empowering startups to agile enterprises, Usersnap enables these entities to avoid failures and develop products based on the clarity of customer feedback. In essence, Usersnap plays a crucial role in helping companies build trust with their users and make informed decisions driven by evidence, thereby creating products that truly matter.