UseResponse is a messaging startup founded in 2015, headquartered in the United States. The company offers an all-in-one suite comprising a Feedback system, Helpdesk, Live chat, Chatbot, and Knowledge base tools aimed at improving customer service. Their platform enables companies to understand their customers' needs better by integrating various tools to make customer feedback actionable and productive. Notably, UseResponse has garnered attention from world-renowned companies such as Deutsche Bahn, Cpanel, Yellowfin, Cisco, and HH.ru, which have effectively utilized the platform to collect feedback from thousands of customers and enhance their customer experience through omnichannel support. UseResponse's dedication to making customer feedback more meaningful and empowering businesses to make data-driven product development decisions aligns with the current market demand for customer-centric solutions. As of now, there is no public information available about their latest investment and the involved investors.
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