Sytel Ltd

Sytel Ltd is a United Kingdom-based company that offers a highly customizable CCaaS contact center platform. The company's slogan emphasizes its focus on delivering flexibility and large margins to service providers worldwide. Sytel develops and supplies Softdial Contact Center (SCC), a multimedia, multichannel, fully blended cloud contact center solution designed for quick and easy deployment by partners offering CCaaS or enterprise users. The Softdial Contact Center (SCC) platform stands out for its flexibility and scalability, accommodating anywhere from 10 agents to 10,000+ per installation. It is a single, unified platform with central configuration and a modular design, allowing users to run the entire suite or swap out components via comprehensive, robust APIs. The platform can be extended, modified, adapted, and white-labeled to fit any business requirements. Currently, SCC is driving 50,000+ users in 50+ countries, being used by partners to provide CCaaS to numerous tenants across the globe from a single cloud installation, as well as by enterprise end-users managing high volumes of interactions between customers and agents, whether at home, remote, or on-premise. As the company seeks to further expand its reach and offerings, potential investors and interested parties are encouraged to reach out directly or visit the company's website to explore the unique features and benefits of SCC. With its track record and market presence, Sytel Ltd presents an intriguing opportunity for investors looking to tap into the burgeoning CCaaS market and the demand for flexible, innovative contact center solutions.