Scalable Outsourcing is a Canadian-built call center outsourcing enterprise offering a range of inbound and outbound call center services including customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists. The company prides itself on its advanced infrastructure with top-quality telecommunication and internet structures, ensuring high redundancy. Its teams consist of top University graduates and highly experienced call-center agents. The company emphasizes establishing long-term relationships with its clients by prioritizing service quality and results.
Scalable Outsourcing's Canadian-built infrastructure and management team enable it to offer high-quality services at an attractive price point while meeting stringent employment requirements. Operating 24/7, 365 days a year, the company also boasts the ability to rapidly scale its services. Given the recent increase in minimum wage in Ontario, BC, and several U.S. states, Scalable Outsourcing presents an opportunity for companies to potentially reduce costs by up to 50% through staff outsourcing.
Founded in 2017 and headquartered in Canada, the company has not disclosed its latest investment or investors.
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