Satisfi Labs: Satisfi Labs, with its slogan "Know More," is revolutionizing the customer experience landscape through its patent-pending AI Chat platform integrated with Large Language Model (LLM) capabilities. The company offers optional live chat through Bridge Live Chat, empowering businesses to engage their audiences more intelligently and efficiently. Leveraging advanced AI and data analytics, Satisfi Labs not only delivers exceptional conversational experiences but also provides businesses with control and flexibility to maintain their brand integrity.
Why Choose Us? - Advanced AI: The Answer Engine, featuring patent-pending Context NLP and Generative AI capabilities, is adept at understanding and responding to hyper-specific questions. - Scalability: Unlike many ChatGPT plug-ins, Satisfi Labs' platform can handle large quantities of data from multiple sources. - Flexibility: The platform allows control over answer generation, enrichment of responses beyond text, and real-time data feed editing. - Analytics Dashboard: Businesses can gain valuable insights into customer engagement through detailed intent and response reporting. - Bridge Live Chat Option: Conversations can seamlessly be routed to live agents through Bridge.
Who Uses Satisfi Labs? Satisfi Labs is a trusted conversational solution in the B2B SaaS landscape, serving 450+ clients in sports, entertainment, and tourism. The platform benefits various departments such as ticketing, marketing, and customer success.
Accolades: - QUARTZ 2023: Ranked #13 in Best Companies for Remote Workers. - Satisfi Labs is backed by major investors including Google, MLB, Florida Funders, Red Light Management, and TechStars.Our Core Values: - Selflessness - Quality - Authenticity - Boldness - Accountability - Resourcefulness
Satisfi Labs, founded in 2016 and headquartered in the United States, received its Series A investment on 27 June 2022, with Techstars and Aurum Partners as investors.Funding Stage | Amount | No. Investors | Investors | Date |
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Series A | Unknown | 2 | 27 Jun 2022 | |
Series A | $3.00M | 5 | Vinik Sports Group, Major League Baseball Ventures | 07 Sep 2021 |
Seed Round | Unknown | 1 | Mindspring Capital | 15 Jan 2021 |
Debt Financing | Unknown | 1 | 02 Jun 2020 | |
Venture Round | Unknown | 1 | 23 Oct 2019 |
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