Satisfi Labs

Conversational AI solutions built for your industry by your industry.

General Information
Company Name
Satisfi Labs
Founded Year
2016
Location (Offices)
Tampa, United States +1
Founders / Decision Makers
Number of Employees
50
Industries
AI, Analytics, SaaS +1
Funding Stage
Series A
Social Media

Satisfi Labs - Company Profile

Satisfi Labs: Satisfi Labs, with its slogan "Know More," is revolutionizing the customer experience landscape through its patent-pending AI Chat platform integrated with Large Language Model (LLM) capabilities. The company offers optional live chat through Bridge Live Chat, empowering businesses to engage their audiences more intelligently and efficiently. Leveraging advanced AI and data analytics, Satisfi Labs not only delivers exceptional conversational experiences but also provides businesses with control and flexibility to maintain their brand integrity.

Why Choose Us? - Advanced AI: The Answer Engine, featuring patent-pending Context NLP and Generative AI capabilities, is adept at understanding and responding to hyper-specific questions. - Scalability: Unlike many ChatGPT plug-ins, Satisfi Labs' platform can handle large quantities of data from multiple sources. - Flexibility: The platform allows control over answer generation, enrichment of responses beyond text, and real-time data feed editing. - Analytics Dashboard: Businesses can gain valuable insights into customer engagement through detailed intent and response reporting. - Bridge Live Chat Option: Conversations can seamlessly be routed to live agents through Bridge.

Who Uses Satisfi Labs? Satisfi Labs is a trusted conversational solution in the B2B SaaS landscape, serving 450+ clients in sports, entertainment, and tourism. The platform benefits various departments such as ticketing, marketing, and customer success.

Accolades: - QUARTZ 2023: Ranked #13 in Best Companies for Remote Workers. - Satisfi Labs is backed by major investors including Google, MLB, Florida Funders, Red Light Management, and TechStars.

Our Core Values: - Selflessness - Quality - Authenticity - Boldness - Accountability - Resourcefulness

Satisfi Labs, founded in 2016 and headquartered in the United States, received its Series A investment on 27 June 2022, with Techstars and Aurum Partners as investors.

Taxonomy: AI Chat platform, Large Language Model (LLM), Conversational AI, Customer experience, Live chat, B2B SaaS solution, Customer engagement, Artificial intelligence, Sports industry, Entertainment industry, Tourism industry, Digital workforce, Conversational commerce, Natural language processing

Funding Rounds & Investors of Satisfi Labs (10)

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Funding Stage Amount No. Investors Investors Date
Series A Unknown 2 27 Jun 2022
Series A $3.00M 5 Vinik Sports Group, Major League Baseball Ventures 07 Sep 2021
Seed Round Unknown 1 Mindspring Capital 15 Jan 2021
Debt Financing Unknown 1 02 Jun 2020
Venture Round Unknown 1 23 Oct 2019

View All 10 Funding Rounds

Latest News of Satisfi Labs

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No recent news or press coverage available for Satisfi Labs.

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