Puzzel is a Norway-based Information Technology startup that aims to simplify customer experiences through their leading CX platform. Recognized as the Most Innovative Company in 2023, Puzzel's platform integrates contact centre, self-service, and AI capabilities to efficiently manage automated and human-led interactions. By leveraging artificial intelligence at every touchpoint, the platform automates tasks, provides insights, and personalizes services, ultimately ensuring exceptional customer satisfaction. The company received a Venture Round investment from Herkules Capital on 01 September 2010, demonstrating the investors' confidence in its potential for growth and success. With their commitment to simplicity and excellence in customer service, Puzzel stands out as a promising player in the CX technology space.
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