ProProfs Chat is a customer service platform aimed at improving customer satisfaction and boosting revenue for businesses. Founded in 2017, the platform's slogan emphasizes its focus on empowering businesses with instant support, proactive engagement, and intelligent automation. ProProfs Chat offers features such as active customer engagement, AI chatbot creation, intelligent chat routing, and a suite of comprehensive reporting and analytics tools. These capabilities enable businesses to provide instant assistance, customized messages, and support across multiple channels. While industries targeted are not specified, the platform's potential is evident across various sectors. Despite the lack of specific details about its headquarters and last investment, ProProfs Chat presents itself as a promising investment opportunity with its capacity to revolutionize customer service processes.
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