Look.io

Look.io is a mobile-focused startup founded in 2011, offering a plugin for iPhone, iPad & Android apps that facilitates live chat sessions with sales or support agents. The company's slogan "Enhancing support and sales with seamless live chat and visual assistance across devices" reflects its core mission. The primary features of Look.io include Visual Assist, enabling agents to view the user's screen and provide visual feedback, as well as Live Chat, allowing instant responses to user queries. Moreover, the platform offers the flexibility of chat integration with various platforms, including iChat, gTalk, and mobile chat apps, and easy integration with customer data from Zendesk, Assistly, Salesforce, and others. In January 2012, Look.io secured a Seed Round investment from notable investors including Amplify LA, NALA Investments, Farhad Mohit, Diego Berdakin, Kamran Pourzanjani, Tom McInerney, and Eliot Durbin. Look.io's innovative approach to enhancing customer interactions and support services in the mobile industry positions it as a promising investment opportunity in the evolving tech landscape.