Paldesk

Paldesk is a live chat and omnichannel helpdesk solution that aims to provide businesses with the tools to engage, convert, and retain clients in real time. Founded in 2018 and headquartered in the United States, Paldesk's software allows for communication through various channels including live chat, email, Facebook, Viber, WhatsApp, and Telegram, with integrations for Skype and Instagram. The Paldesk Agent mobile app for iOS and Android enables streamlined management of support requests, ensuring prompt responses. This all-in-one platform allows businesses to enhance their customer service and experience through quick installation, integrations, and centralized message handling. With a focus on simplifying customer engagement and retention, Paldesk offers a comprehensive solution for businesses to elevate their customer service capabilities.