Bonobo AI (Acquired by Salesforce)

Bonobo AI is a conversational intelligence platform founded in 2017 and based in Israel. Recently, it received a $4.50M investment in a Seed Round on 08 November 2018 from notable investors including G20 Ventures, L Marks, Capri Ventures, and Apple Core Holdings. The company offers a solution to the challenges faced by customer-facing leaders in managing large, complex customer bases and unstructured interactions across multiple channels. By centralizing fragmented customer interaction data and leveraging AI, Bonobo AI aims to provide actionable insights throughout the entire customer journey, ultimately leading to improved customer conversion, upsell, and retention. This positions the platform to provide organizations with a competitive advantage in customer engagement and loyalty.