Pac Biz Outsourcing

Pac Biz Outsourcing

Slogan: We help companies deliver exceptional customer experiences.

Description: Pac Biz Outsourcing offers a solution to the growing demand for inbound call services. The company allows businesses to pay a flat monthly fee per agent and work with their local team to seamlessly launch services. With open lines of communication with American Owners and On-site Management/Agents, Pac Biz ensures a high-quality customer experience.

About Us: Founded in 2015, Pac Biz (short for Pacific Business Services) originated as a small customer service team in Dumaguete, serving "Tru Cab", a transportation company started by Eric Mulvin. The shift towards investing time and focus on the call center aspect proved to be successful, leading to continued growth and expansion into industries such as eCommerce and healthcare.

Success: With a workforce of over 200 employees across 5 countries Worldwide, Pac Biz has established itself as a leader in customer experience, offering HIPAA Compliant Contact Center services. The company has built a strong team and infrastructure, providing businesses with a seamless transition to utilizing outsourced agents.

Headquarters: United States

Last Investment: N/A Last Investment Investors: N/A

As a content writer and startup/investor analyst, Pac Biz Outsourcing demonstrates strong potential in the outsourcing industry with its innovative approach to delivering exceptional customer experiences. With a successful track record and a growing workforce, the company has shown its ability to adapt and expand into various industries. The approach of paying a flat monthly fee per agent and working closely with local teams sets Pac Biz apart as a promising player in the global outsourcing market.