Lumivo

Lumivo is a leading global digital research agency specializing in online and mobile competitive benchmarking. We help our clients to measure and improve their online user experience (UX) and digital effectiveness. We help our clients to: - Benchmark desktop, tablet and mobile user experience against competitors - Evaluate sites with people in over 30 different countries - Test out new sites with people prior to launch - Measure the impact of site experience on brand perceptions, customer acquisition / conversion and customer satisfaction The team The Lumivo team contains UX researchers, design psychologists, mobile research specialists, usability experts, information architects, ethnographers and other good sorts. The majority of the team have been working in digital for over 15 years. The team includes people who were among the first to design and research mobile websites for 3G devices, way back in 2000. Methods We use a variety of online research techniques, analytic technologies and statistics to derive insights into the factors that improve digital business outcomes. One of the core methodologies is quantitative remote unmoderated user testing; large scale user testing to measure user experience, not just test for usability. Global presence Lumivo is headquartered in the UK and work for clients around the globe.