Listen360

Listen360, a SaaS startup founded in 2011, aims to revolutionize customer engagement with its innovative software. The company's slogan, "Listen360 captures real-time feedback to identify and solve issues quickly, keep customers happy, and win more referrals," succinctly encapsulates its core mission. The customer engagement software offered by Listen360 provides a comprehensive suite of tools, advanced analytics, and dashboards to manage online reputation effectively. By leveraging data from various touchpoints, Listen360 enables businesses to understand customer behavior and preferences, facilitating personalized interactions. Listen360's software not only enhances the overall customer experience but also fosters loyalty by enabling companies to operate their customer relationship management efforts across multiple channels. As a result, it helps in boosting loyalty and increasing customer lifetime value. The startup's commitment to providing tailored, efficient solutions is evident in its focus on consolidating all customer interactions, thereby saving time and resources. While specific details regarding the last investment and investors are currently unavailable, Listen360's dedication to enhancing customer experience through technology positions it as a promising player in the SaaS industry. With a clear focus on addressing critical business needs, Listen360 is poised to make a significant impact on the customer engagement landscape, offering a compelling value proposition for potential venture capital investors seeking innovative opportunities in the SaaS sector.