Intercom

Intercom is transforming the landscape of customer support with its comprehensive SaaS platform. Offering a seamless and efficient customer experience through a combination of automation and human support, Intercom is driving up customer satisfaction while simultaneously cutting down costs. Founded in 2011, the company has garnered the trust of over 25,000 global organizations, including industry giants like Atlassian, Amazon, and Lyft Business. With an impressive track record of facilitating over 500 million messages per month and enabling interactions with 600 million monthly active end users, Intercom has firmly established its presence in the tech industry. Backed by prominent venture capitalists such as Kleiner Perkins, Bessemer Venture Partners, and Social Capital, Intercom boasts a strong financial foundation. The company's latest Venture Round investment in December 2020, led by Sprints, underscores the ongoing confidence of investors in Intercom's potential to revolutionize the realm of customer service.