INSIGHTS Middle East

INSIGHTS Middle East, a Dubai-based enterprise, is the leading Call Centre dedicated, Professional Services Organisation founded in 1996. The company offers a comprehensive suite of services tailored to the call centre industry in the Middle East region. This includes accredited call centre training programs in English and Arabic, certified call centre management training programs, and call centre consulting and managed services. INSIGHTS also hosts the region's only dedicated call centre conferences and exhibitions. With over 20 years of experience serving the regional industry, INSIGHTS has established itself as a reputable player in the call centre space. The company is backed by industry journals such as "Telephony Middle East & Customer-me.com portal" and holds international accreditation with recognized global industry bodies. Its focus goes beyond providing solutions; it emphasizes the business results arising from those solutions. This United Arab Emirates-based firm has a growing number of in-house call centre training consultants with exceptional academic qualifications and real-life call centre operations experience. This positions INSIGHTS as a valuable resource for businesses seeking access to internationally recognized, certified and accredited call centre industry professionals. While specific details about the company's latest investment and investors are not available at the moment, INSIGHTS Middle East showcases potential for growth and expansion in the call centre industry within the Middle East region.