eTouchPoint

General Information
Company Name
eTouchPoint
Founded Year
2000
Location (Offices)
San Diego, United States +1
Founders / Decision Makers
Number of Employees
1
Industries
-
Funding Stage
-
Social Media

eTouchPoint - Company Profile

eTouchPoint is an innovative software company founded in 2000 with its headquarters in the United States. The company's primary focus is to assist its clients in keeping track of customer sentiment in a customer-driven world. Its flexible software platform captures customer feedback, converting it into real-time, actionable insights, and empowers its clients to deliver exceptional customer experiences. With an extensive experience of over 20 years in delivering CX solutions to Fortune 500 firms, eTouchPoint stands out as one of the most experienced firms in the industry. Its robust feedback-collection options, dynamic closed-loop alerting approach, and advanced CX reporting platform offer significant benefits to its clients. The company's solutions enable businesses to transform data into insights that provide a snapshot of current customer perceptions and a roadmap for driving long-term CX improvements. Overall, eTouchPoint presents a compelling proposition to potential investors due to its established track record and the growing importance of customer experience in today's business landscape. The company's proven track record in delivering game-changing CX solutions to Fortune 500 firms positions it as a potentially attractive investment opportunity. As the business landscape continues to emphasize the importance of customer sentiment, eTouchPoint's unique value proposition and extensive experience make it a noteworthy player in the software industry. With the potential for an increasing focus on customer experience, eTouchPoint's ability to leverage its expertise and platform for driving long-term CX improvements could position it for further growth and success in the coming years.

Taxonomy: customer sentiment analysis, customer experience software, feedback collection, real-time insights, customer feedback, closed-loop alerting, CX reporting platform, Fortune 500 firms, customer perception, long-term CX improvements

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