Dixa

Customer Service Software built & optimized for B2C

General Information
Company Name
Dixa
Founded Year
2015
Location (Offices)
Denmark +3
Founders / Decision Makers
Number of Employees
173
Industries
AI, Enterprise Software, SaaS +1
Funding Stage
Series C
Social Media

Dixa - Company Profile

Dixa is a Value Experience (VX) Customer Service Platform that combines cutting-edge AI with a human touch, empowering companies to deliver effortless, personalized experiences that drive customer loyalty. Trusted by leading consumer brands of the world, Dixa supports over 30 million conversations annually.

Founded in 2015 by four friends determined to make a difference in customer service, Dixa is now a fast-scaling company with backing from some of the most reputable investors globally.

With its focus on AI, Enterprise Software, SaaS, CRM, and Sales, Dixa is based in Denmark. Its last major milestone was a $105.00M Series C investment on 28 July 2021, which came from Project A Ventures, Notion Capital, General Atlantic, and Seed Capital.

Taxonomy: Multichannel Support, Customer Engagement, Conversational Customer Service, Scale Up, Help Desk, Effortless Customer Experiences, Customer Service Agent Experience

Funding Rounds & Investors of Dixa (5)

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Funding Stage Amount No. Investors Investors Date
Series C $105.00M 4 28 Jul 2021
Series B $36.00M 3 04 Feb 2020
Series A $14.00M 2 08 Feb 2019
Seed Round kr11.00M 1 16 Jan 2018
Seed Round kr7.00M 2 Nikolaj Kornum, Lars Thinggaard 01 May 2016

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