Miuros
Turn customer service data into actionable insights to deliver a stellar customer & agent experience.
Turn customer service data into actionable insights to deliver a stellar customer & agent experience.
Miuros is a France-based startup founded in 2016, specializing in the IT and SaaS industries. The company's slogan is to "Turn customer service data into actionable insights to deliver a stellar customer & agent experience." Miuros leverages customer service data to enhance the customer and agent experience through AI-analytics, automation, and quality assurance solutions. Their platform aims to streamline operations and provide actionable insights that create added value for customers and service representatives. With a recent €2.00M Seed Round investment by Plug and Play, Id4 ventures, CapHorn Invest on 13 December 2018, they have garnered trust from companies like Wise, Deezer, Freenow, GetYourGuide, and Trade Republic. Miuros is set to revolutionize customer service operations, empowering teams to elevate customer experience to new heights.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Seed Round | €2.00M | 3 |
|
13 Dec 2018 |
| Pre Seed Round | €100.00K | 1 |
|
11 Sep 2017 |
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