Diaalog is a platform founded in 2016 in Iran, specializing in creating intelligent chatbots for businesses. The platform enables businesses to develop chatbots capable of learning conversations between operators and customers, effectively impersonating support operators to provide responses to frequently asked questions. Notably, this minimizes the workload of human support operators while enhancing customer satisfaction. Moreover, Diaalog extends its services to live chats, emails, and tickets across various digital platforms including websites, applications, and social media. Additionally, the platform offers quantitative reports on customer queries and concerns. The startup secured its Seed Round investment on 01 February 2018 from Smartup Ventures.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Seed Round | Unknown | 1 |
|
01 Feb 2018 |
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