Octocom
The AI-powered customer support platform for e-commerce brands.
The AI-powered customer support platform for e-commerce brands.
Octocom is an AI-powered customer support platform designed specifically for e-commerce brands. Founded in 2023 and headquartered in the United Kingdom, the startup received a $290.00K Pre Seed Round investment on 15 October 2023. Octocom offers a one-click integration with major e-commerce platforms and help desks, providing pre-sale and post-sale AI support as well as 24/7 live customer support. The platform's AI excels in addressing customer inquiries with precision and empathy, offers product recommendations, upselling opportunities, and handles post-sale support needs such as refunds, returns, orders, and shipments. Octocom aims to provide exceptional support for e-commerce brands of any size at a reasonable cost. The startup targets the E-Commerce industry, offering innovative solutions to automate routine customer support tasks and enhance the overall customer experience.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Pre Seed Round | $290.00K | - | 15 Oct 2023 |
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