Cx Moments
Use AI to find insights in customer support conversations
Use AI to find insights in customer support conversations
Cx Moments is an AI-powered startup founded in 2016 and headquartered in Ireland. The company's slogan, "Use AI to find insights in customer support conversations," encapsulates its approach. Cx MOMENTS offers a solution that automatically analyzes and categorizes customer support tickets, identifying recurring topics and issues within these conversations. This is achieved through integration with a range of platforms including Salesforce, Zendesk, Freshdesk, Zoho, Intercom, and LiveChat inc. In terms of funding, Cx Moments received a Venture Round investment on 13 February 2017 from Enterprise Ireland. The company operates within the AI, Analytics, and Machine Learning industries. By leveraging AI to streamline the analysis and categorization of customer support communications, Cx Moments aims to provide businesses with valuable insights and improve their overall customer support operations.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Venture Round | Unknown | 1 |
|
13 Feb 2017 |
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