ClearFeed

ClearFeed is a SaaS startup based in India, founded in 2021. The company's mission is to streamline conversational support on platforms like Slack and Teams. By converting Slack channels into a single queue of requests, ClearFeed utilizes AI to flag requests that need a response, allows for status updates and ownership assignment, and ensures closure of all requests. The company also integrates with various enterprise tools like Zendesk, Jira, and Salesforce to facilitate seamless handover and closure of support issues. Their recent $2.70M Seed Round investment on 04 October 2023, led by 8VC and Peak XV Partners, signifies a strong investor interest in their approach. With a client base including leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, and TestRigor, ClearFeed is positioning itself as a valuable solution for scaling customer support and IT helpdesk operations. The experienced management and the backing of reputable investors make ClearFeed a notable player in the conversational support platform space.