Centris is a nearshore customer contact and call center focusing on bilingual customer support services. Centris Information Services, founded in 1988, is a leading provider of comprehensive, high-quality, bilingual (English & Spanish) contact center services. Headquartered in Longview, Texas, with major operations in Monterrey, Queretaro, & Aguascalientes, Mexico, Centris assists clients in improving customer satisfaction, loyalty, and retention. They offer a wide range of services including technical support, integrated customer care, help desk, customer retention, loyalty, acquisition, and more, in a B2B and B2C strategy. Engagement includes voice and digital expertise, along with integrated back office support.
Centris prides itself on offering accent-neutral, culturally and contextually optimized teams, setting them apart from the competition. Their high-touch, high-tech solutions cover all in and outbound omni-channel communications. The company's last investment details and investors are currently unlisted. For further information, interested parties can contact Centris at 1-800-530-4897.
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