Capacity
Where work flows. Capacity is an AI-powered support automation platform that connects your entire tech stack.
Where work flows. Capacity is an AI-powered support automation platform that connects your entire tech stack.
Capacity is an AI-powered support automation platform that aims to streamline the support process for companies dealing with increasing customer and employee demands. Founded in 2017 and headquartered in St. Louis, United States, Capacity uses practical and generative AI to deflect and automate tickets, emails, and phone calls. The company offers solutions for self-service, agent assist, and campaigns & workflows, catering to over 1,900 companies across various industries such as AI, IT, SaaS, and Machine Learning. The latest milestone for Capacity was its $27.00M Series C investment from the TMC Emerging Tech Fund on 19 January 2022. This significant investment indicates the confidence of the investor in Capacity's technology and market potential. With its ability to support various channels including web, SMS, email, social, Slack, MS Teams, and helpdesks, Capacity's expansion and technology development are noteworthy. For more insights or to explore Capacity's offerings, interested parties can visit their website at capacity.com.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Series C | $27.00M | 1 |
|
19 Jan 2022 |
| Series C | $11.00M | 1 |
|
28 Oct 2020 |
| Series B | $13.50M | 3 |
|
05 Oct 2019 |
| Series A | $8.40M | 1 |
|
12 Jun 2018 |
| Seed Round | $1.60M | 1 |
|
02 Jan 2017 |
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