Sturdy

Sturdy is disrupting the customer service landscape with its early warning system, analyzing every customer conversation to proactively identify risks before it's too late. By consolidating data points from various sources such as emails, tickets, chatbots, and phone calls, Sturdy empowers teams with critical intelligence to drive results. Upon signing up, users gain access to out-of-the-box, pre-trained language models that proficiently understand product, process, and people concerns. Sturdy doesn't just detect risks and opportunities; it also initiates clear and concise intervention plans to optimize customer retention. Founded in 2020 and based in the United States, Sturdy's impact is measurable, with customers experiencing a remarkable 30%+ lift in month-over-month customer retention. The platform's efficacy is corroborated by compelling case studies. Currently, there is no public record of Sturdy's last investment or its investors. However, considering the rising significance of AI and machine learning in the information technology space, Sturdy holds promising potential for future investments and partnerships. With its innovative approach and tangible results, Sturdy demonstrates a strong foothold in the AI, Information Technology, and Machine Learning sectors, making it an intriguing option for venture capitalists seeking impactful, tech-driven opportunities.