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Zendesk Sunshine Conversations (formerly Smooch)
Enabling businesses to connect customer data to deliver the best CX. Follow Zendesk to keep the conversation going
Enabling businesses to connect customer data to deliver the best CX. Follow Zendesk to keep the conversation going
Zendesk Sunshine Conversations (formerly Smooch) is a part of Zendesk’s open and flexible CRM platform, Zendesk Sunshine, which aims to help businesses connect customer data for delivering exceptional customer experiences. Established in 2015 and headquartered in Canada, the company focuses on AI and offers a platform for unifying conversations across various digital channels. This unified approach ensures that essential business functions such as sales, service, and marketing have the necessary context to provide top-notch customer experiences.
The latest significant investment in Zendesk Sunshine Conversations was a $10.00M Seed Round in August 2016, with contributions from noteworthy investors including Real Ventures, iNovia Capital, and TA Associates.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Seed Round | $10.00M | 3 |
|
08 Aug 2016 |
No recent news or press coverage available for Zendesk Sunshine Conversations (formerly Smooch).
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