Base CRM (acquired by Zendesk)

The intelligent heart of customer experience.

General Information
Company Name
Base CRM (acquired by Zendesk)
Founded Year
2009
Location (Offices)
San Francisco, United States
Founders / Decision Makers
Pawel Niznik - Co-Founder and CTO Jill McCavitt - VP Finance and Operations Ira Weiss - Investor Hamed Firooz - Data Scientist - Statistician Gary Gebenlian - VP of Marketing Harrison Wheeler - Design Lead
Number of Employees
2
Industries
Analytics, Enterprise Software, Internet +3
Funding Stage
Series C
Social Media

Base CRM (acquired by Zendesk) - Company Profile

Zendesk is a pioneering force in the realm of customer experience, having kickstarted the revolution in 2007 with a vision to globalize customer service. Facilitating over a hundred thousand brands in engaging with millions of customers across an array of communication channels, including telephony, chat, email, and social media, the company prides itself on being the 'intelligent heart of customer experience.'

Leveraging its last investment of $30.00M in Series C garnered on 29 September 2015, Zendesk enticed a formidable pool of investors, including Hyde Park Venture Partners, OCA Ventures, RRE Ventures, Index Ventures, Tenaya Capital, I2A, and Jumpstart Ventures. Its diversified portfolio spans across Analytics, Enterprise Software, Mobile, and SaaS, underscoring the company's versatility.

With roots in Copenhagen, Denmark, and an operational stronghold in California, Zendesk's global footprint extends to employing over 4,000 individuals worldwide. The company's commitment to crafting adored products reflects in its slogan: "Zendesk products are built with love to be loved."

Taxonomy: online customer service, telephony, chat support, email support, messaging support, social media support, community support, review site integration, help center management, global presence, tech industry, publicly traded company, employee count

Funding Rounds & Investors of Base CRM (acquired by Zendesk) (4)

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Funding Stage Amount No. Investors Investors Date
Series C $30.00M 7
Hyde Park Venture Partners, investor in Base CRM (acquired by Zendesk)'s Series C round OCA Ventures, investor in Base CRM (acquired by Zendesk)'s Series C round RRE Ventures, investor in Base CRM (acquired by Zendesk)'s Series C round Index Ventures, investor in Base CRM (acquired by Zendesk)'s Series C round Tenaya Capital, investor in Base CRM (acquired by Zendesk)'s Series C round I2A, investor in Base CRM (acquired by Zendesk)'s Series C round JumpStart Ventures, investor in Base CRM (acquired by Zendesk)'s Series C round
29 Sep 2015
Series B $15.00M 3
OCA Ventures, investor in Base CRM (acquired by Zendesk)'s Series B round Index Ventures, investor in Base CRM (acquired by Zendesk)'s Series B round I2A, investor in Base CRM (acquired by Zendesk)'s Series B round
19 Mar 2014
Venture Round $6.80M - 10 May 2012
Series A $1.46M - 07 Feb 2011

Latest News of Base CRM (acquired by Zendesk)

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No recent news or press coverage available for Base CRM (acquired by Zendesk).

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