Zaion

Zaion is a French startup founded in 2017, specializing in Conversational AI for CX. The company's solutions focus on enhancing customer experience through Conversational, Vocal, and Generative Artificial Intelligence. Zaion's offerings are aimed at improving customer engagement and interaction, while also automating high call volumes with low added value and reducing operational costs and call waiting times. The startup's last €11.00M Venture Round investment on 30 January 2025, with 115K investors, highlights the confidence of investors in its innovative approach. With a strong emphasis on NLP and unique vocal features, they provide solutions such as Zaion Assistant for creating virtual conversational agents and Zaion Botcenter for monitoring and analyzing bot performance. Additionally, Zaion Voice Analytics offers powerful voice intelligence for extracting and leveraging valuable insights from customer conversations. The company is positioned to revolutionize the customer experience through unique conversational and vocal interactions, ultimately aiming to give greater force, meaning, and impact to each customer interaction.