Woven is a UK-based startup offering a comprehensive software platform, tPoint, that enables businesses to build, deliver, and adapt customer journeys across various channels with exceptional speed and efficiency. The platform consolidates disparate systems into a visually-manageable environment, reducing the dependency on extensive IT resources. Woven's solution allows real-time changes in messaging and processes across multiple touchpoints, enhancing customer experience through a holistic approach. The platform's key features include a comprehensive view of customer journeys, intelligent automation with versatile bots, and behind-the-scenes intelligence guiding agent interactions. Notably, these functionalities lead to cost reduction and an improved customer experience. Founded in 2019, Woven exemplifies the potential to revolutionize customer engagement by swiftly delivering impactful results. However, specific details about the company's current investors and investment amounts remain undisclosed.
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