Wideum is a remote service technology company based in Spain, specializing in innovative applications for smartphones, tablets, and smart glasses. The company's proprietary software enables users to carry out complex tasks and operation maintenance through remote assistance, facilitating information sharing between field service operators and support departments. Notably, their flagship solution, Remote Eye®, allows for real-time data and knowledge sharing, leading to enhanced productivity and reduced costs and machinery downtime. Wideum's core offerings include complete hardware & software Augmented Reality solutions for after-sales technical assistance service of industrial machinery and equipment. Their services encompass real-time remote assistance tools utilizing hands-free devices such as smart glasses, as well as the customization of programmable inspection, scheduled maintenance, and assembly instructions through 3D animations, photos, and videos. The company's solutions aim to improve efficiency during the commissioning of machinery and industrial facilities, reduce machine downtime, and enhance after-sales service, thereby differentiating clients from competitors and fostering customer loyalty. Additionally, Wideum's technologies contribute to minimizing travel by reducing the necessity for technical experts to travel abroad, successfully resolving access problems in industrial plants, and ensuring compliance with maintenance and inspection procedures. Their offerings also include training via video streaming and immersive training tutorials. With a founding date of 2017, Wideum operates within the industries of Analytics, Hardware, and VR/AR. As of now, there is no public information available regarding their last investment or the investors involved.
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