Unifonic

Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in Saudi Arabia. It uses conversational AI technology to streamline omnichannel communication and revolutionize customer experiences for businesses. Unifonic’s solutions empower organizations to manage all their customer communication channels, including text, voice, WhatsApp, and web, from a single platform. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs. Unifonic specializes in connecting local enterprises with their customers, including leading banks, financial institutions, and government entities throughout the region, as well as healthcare, retail, e-commerce, and transport and logistics providers worldwide. With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Unifonic’s commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7. The company recently secured a significant $125.00M Series B investment on 15 September 2021 from a group of prominent investors, including Saudi Technology Ventures, SoftBank Vision Fund, Highgoal Capital, Riyad TAQNIA Fund (RTF), Sanabil, and Riyad Bank. For additional information about Unifonic, please visit their website at Unifonic.