Twixor

Twixor is a Singapore-based startup founded in 2013, offering an innovative platform that enables enterprises to revolutionize customer engagement through social and messaging channels. The company focuses on orchestrating end-to-end business transactions via digital customer journeys, employing intelligent business process automation across various industries including banking, financial services, insurance, healthcare, retail, logistics, and travel. Twixor's platform stands out with its support for conversational flows, intent-driven communications powered by AI/NLP engines, and seamless transitions to live agents when necessary, enhancing user experience through dynamic rich cards. These features lead to hyper-personalization, improved customer experience, increased loyalty, revenue growth, and reduced customer acquisition and service costs. Receiving a significant $2.40M Series A investment from Season Two Ventures on 15 December 2021, Twixor has attracted attention from prominent investors. The company's patented technology and expertise in low-code no-code omnichannel messaging and intelligent automation have appealed to a global client base, including Fortune 500 companies. With offices across India and a focus on traditional digital channels as well as popular instant messaging apps, Twixor is well-positioned to lead enterprises in their journey of accelerated digital transformation.